Privacy Verklaring TGLC
The Green Lab Co. cares a lot about your privacy. We therefore only process data that we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
About data processing
Below you can read how we process your data, where we store it, what security techniques we use and to whom the data can be viewed.
Web store software
Our online store is developed with software from WooCommerce, we have chosen Hostnet for our web hosting. Personal data that you make available to us for our services are shared with this party. Hostnet has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Hostnet is, based on the agreement we have with them, obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.
We purchase web hosting and email services from A10 Hosting. A10 Hosting processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. A10 Hosting has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. A10 Hosting is bound to confidentiality under the agreement.
Google / Gmail
We use the services of Gmail (Google) for our regular business e-mail traffic. We have taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail (Google) has no access to our mailboxes and we treat all email traffic strictly confidential.
To handle (part of) the payments in our online store, we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymized) data with third parties. All of the above guarantees regarding the protection of your personal data also apply to those parts of Mollie’s services for which it engages third parties. Mollie will not retain your data longer than permitted under the statutory time limits.
Shipping and logistics
When you place an order with us, our job is to get your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this data solely for the purpose of executing the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of our services. That is, the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data – other than at your request – to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations.
These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Data collected automatically
Data automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.
Cooperation with fiscal and criminal investigations
Where appropriate, The Green Lab Co. may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by law.
We will retain your information for as long as you are our customer. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. We are required by applicable administrative requirements to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or by post, for example, we will ask you to identify yourself. We keep records of processed requests, in the case of a forgetting request we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.
You always have the right to inspect the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data together with a list of the processors holding this data, indicating the category under which we have stored this data.
Right of Rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, because the secure interconnection of data files can then no longer be guaranteed.
Right to object and other rights
You have the right to object, in appropriate cases, to the processing of your personal data by or on behalf of The Green Lab Co. If you object, we will immediately cease processing your personal data pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data we process (or have processed) available to you and then cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.
Through our website, cookies are placed by the American company Google, as part of the “Analytics” service.
We use this service to track and receive reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this data.
We collect information about your browsing habits and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.
The Green Lab Co. B.V.
Johan Wagenaarlaan 22
E-mailadres: [email protected]